• Date, day and 24-hour indicator
• Stainless steel band
RM14 OFF. Use gift code LOVE14. Min Order RM100. Offer Expires on 14 Feb, Tue 11:59PM (Not Applicable For Smartwatch)
All of our watches are from official brands' distributor in Malaysia. They provide local warranty for all your watches. Here are the overview of warranties given to each brand's products.
|Brand||Local Warranty (Malaysia)||Extended Warranty|
|Casio (G-Shock, Baby-G, Edifice, Sheen, Pro Trek, Casio General)||1 Year||1 Year|
|Citizen Eco-Drive/Automatic||3 Years||-|
|Citizen Quartz||1 Year||-|
|Q&Q||1 Year||1 Year|
|All Brands||1 Year International warranty||-|
To get the extra 1 year warranty of Casio watches, you can scan the QR code on your Marco warranty card or go to this website below after you have received your watch.
3 steps to register Casio watch warranty Malaysia:
To get the extra 1 year warranty of Q&Q watches, you need to scan the QR code on your warranty card or go to this website below after you have received your watch. After you fill in the Google Form, you will get FREE extra 1 year warranty.
For Garmin, Amazfit and Ticwatch smartwatches, they don't have any warranty card. They use e-warranty, which follows the serial number of the model. So, if you need to claim warranty, just bring your receipt and the watch, then you will be able to claim the warranty.
If your watch has any damages/problem within the warranty period. you can claim the product warranty by going to anyone of these brands' authorised service center in Malaysia. Just google it and you will find the nearest service center to your house.
*The warranty is just for internal of watches, ex. movement and operating system. It doesn't include the external of watches, ex. glass cracked, watch band broken.
We offer FREE shipping to the whole Malaysia. No matter how much or how little you buy, we will ship to your place without any charge!
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
West Malaysia - J&T/ Pos Laju
East Malaysia - Pos Laju/ Line Clear
If your order is in stock and we process the charges to your credit card, we will ship it within 3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Normally, the watch will take 3-5 working days (West Malaysia), 7-10 working days (East Malaysia) to ship to your place. Please note that sometimes due to the high volume of parcels, the courier company may take longer time than usual to ship the parcel.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
All orders cancelled after 48 hours are subject to a RM20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We offer full refund or return within 14 days of ordering. You can contact us and ask for a refund/return. We will proceed refund and RM20 surcharge will be charged.
Email your details to firstname.lastname@example.org or WhatsApp 01154193813 as below:
Reason of Return:
Request to: Exchange / Refund
You need to attach some supporting documents in the email, which are:
We will respond within 1 working day if not sooner.
After you get the return approval email from us, we will contact you to make arrangement for the return parcel.
You are responsible to take care of the product(s) to ensure all packaging are intact as per original packing. You may consider to add additional wrapping material to avoid damages during the return shipping to us.
If product(s) we receive not in its original condition or were damaged during shipping(where beyond our control, not due to our logistic partner or our fault or negligence), you may be charged for the repair of the product(s) and we reserve the right to deduct the cost from your refund.
Under circumstances where we agree that the buyer to arrange the return shipping, the return product must reach us within 14 working days from the date of approval (or a date agreed by both parties).
Refund/exchange will only be processed after the inspection on the return product(s) if they are in good condition as per original packing when delivered to you.
We will notify you via email / Whatsapp / phone call on the status of your request.
Exchanging new product(s): You will be offered a new product replacement to the original purchase item, subject to stock availability. The replacement product(s) will be delivered within 7 to 14 working days from the date of receiving parcel to the address as indicated in the original order.
Getting your refund: Refund will be made directly to the original mode of payment used (credit/debit card, online bank transfer or e-wallet) within 14 working days from the day we notify you on the refund status.
If you process your payment through instalment platform, Atome, Shopback, MyIOU, Grab or Pace, the instalment in next 2 months will be cancelled and your first payment will be refunded back to your card.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
This product is compact and very easy to use! Love it! And the seller is super! Keep it up please!!!
Product is the best . Very affordable and Watch Empire deliver the best service!!! Thank you!!! Will def buy again!!!
Item received in a well-secured packaging. Affordable price. No complaints, just praises. It looks great inside the box, and on my wrist too. Thank you :)
Best LIMITED EDITION iteration of Casio G-Shock Classic style with modern upgrades.
Priced very competitive, fully packed with modern features, plus the best invert display in the market under both bright, dim and multiple viewing angles, compared to traditional digital invert display.
Best of all, a peace of mind warranty period provided as it is a certified genuine Malaysia Casio product compared to grey imports or even fake replicas and the delivery is fast too.
Highly recommend watch as a great collection and a highly recommended seller.
Postage process a bit slow, but after a currier received a item.. it handle perfectly for just one day,.. the watch its very perfect size for women.. and the battery life same as per iklan... With minimal use.. perfect..
this watch i bought for my husband bday gift..and it is very nice colour as i expected. i hope he will love it..tq tq tq
Jam Ringan, Tahan Lasak, Bateri 10 Tahun. Nampak Style. Sesuai dengan Harga Ditawarkan. Menang TERBAIK!!
I had received my parcel after 3 days i purchased. I would like to say that its very efficient service for this shop and i get a discount for the first purchase. The watch i receive all function well and same as picture, but no provide manual book . But that is not a problem, i can figure it out ^^. The overall is Im very satisfied for the products. Would purchase again in the future. Its authentic products
I’m really satisfied after bought this watch. I gave this watch for my best friend as a birthday gift 🤍. Of course will repeat order in future 😍. I love this watch so much and delivery just take 2 days. Seller rapped the parcel very nicely. 1 year warranty card provided too.
kualiti jam sungguh terbaek.. dari segi fungsi dia mudah untuk melihat tahap kesihatan kita dan juga melakukan senarai aktiviti yang disediakan.. saya beli
Delivery so fast, original produk and have warranty from shop.. Second time i buy from watch empires shop
Delivery is fast😍 it took two days due to holiday.
Package is superb 👍 making sure that the item is safe.
Watch is great 👍 seems that my watch is a last stock. I can see a little bit of dust but it is okay if I wipe it.
This watch is very elegant at the same time very sporty. Do take note that this watch is quite heavy hehe.
Amazfit T-Rex 2 is sooo amazing. For only RM799, you can get full features. This smartwatch is so rugged and so tough. For seller from watchempires, you're the best seller ever! I buy this watch thru website and make payment on 3pm, seller was ship my watch on 5pm. The next day, DELIVERED! Thank You!
Got this last piece during their promo, shipment was on the same day after bought but J&T had a problem and I got the watch 4 days later. Packaging was superb as this is an automatic watch and it requires extra caution in packaging.
Quality of the watch is really beyond expection for the price I got and no doubt 1 of the best automatic movement.
Thumbs up to the seller👍👍👍, 5 ⭐⭐⭐⭐⭐ for an online shop
Seller shipped out the product within an hour of purchase. Watch seems to be in good condition, good service from seller. Price is lower compared to what I had checked out to be.
terima kasih kepada seller, order 25/1/23, sampai 26/1/23, pantas buat kerja. parcel di bungkus rapi, Jam original, puas ati. Terbaiikkk...
So cool..fast delivery and good quality packaging
Item received in good packaging. Fast dilevery.. satisfied with item. I would like to say that its very efficient service for this shop and i get a discount for the first purchase. The watch i receive all function well and same as picture, will buy again..
Superbb service by watch empires ...delivery pantas .very² revommended seller in Malaysia ..