All of our watches are from official brands' Malaysia distributor. They will provide warranties for all watches, some are international warranty, some are local warranty. Here are the overview of warranties given to each brand's products.

Brand Years of Warranties Extended Warranty
Casio 1 Year 1/2 Year
Citizen Quartz/Automatic 1 Year -
Citizen Eco-Drive 3 Years -
Fossil 2 Years -
Q&Q 1 Year 1 Year
Seiko 1 Year -
Garmin 2 Years  -
Amazfit 1 Year -
Ticwatch 1 Year -

 

To get the extra half year warranty of Casio watches, you can go to this website below after you have received your watches. You just need to key in all the information and you will get FREE extra half year of warranty.

https://ewarranty-c.marco-groups.com/

To get the extra half year warranty of Q&Q watches, you need to scan the QR code on your warranty card. After you fill in the Google Form, you will get FREE extra 1 year warranty.

If your watch has any damages/problem within the warranty period. you can claim the product warranty by going to anyone of these brands' authorised service center. Just google it and you will find the nearest service center to your house.

For Garmin, Amazfit and Ticwatch smartwatches, they don't have any warranty card. They use e-warranty, which follows the serial number of the model. So, if you need to claim warranty, just bring your receipt and the watch, then you will be able to claim the warranty.

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