All of our watches are from official brands' distributor in Malaysia. They provide local warranty for all your watches. Here is the overview of warranties given to each brand's products.
Brand |
Local Warranty (Malaysia) |
Casio (G-Shock, Baby-G, Edifice, Casio General) |
1 Year |
Citizen Eco-Drive/Automatic |
3 Years |
Citizen Quartz/Special Offer Models |
1 Year |
Q&Q |
1 Year |
Seiko |
3 Years |
Alba |
1 Year |
Bulova |
3 Years |
Rotary |
1 Year |
Garmin |
2 Years |
Coros |
2 Years |
Amazfit |
1 Year |
Huawei |
1 Year |
Black Shark |
1 Year |
All Brands |
1 Year International warranty |
For smartwatches, they don't have any warranty card. They use e-warranty, which follows the serial number of the model. So, if you need to claim warranty, just bring your receipt and the watch, then you will be able to claim the warranty.
If your watch has any damage/problems within the warranty period, you can claim the product warranty by shipping it back to us or visiting one of these brands' authorised service centres in Malaysia. Just google it and you will find the nearest service center to your house.
*The warranty is just for internal parts of watches, ex. movement and operating system. It doesn't include the external parts of watches, ex. glass cracked, watch band broken.