Amazfit T-REX 3 Smartwatch


Color: Rock Black
Price:
Sale priceRM1,099.00
Stock:
In stock (19 units), ready to be shipped

Design

  • Colors: Rock Black
  • Dimensions (without heart rate base): 48.5x48.5x13.75mm
  • Weight (without strap): 68.3g
  • Body Material: Stainless steel bezel, Polymer middle frame
  • Buttons: 4
  • Water-resistance Grade: 10 ATM
  • Diving Certification: EN13319, ISO 6425, GB/T 18828 certification for freediving to 147 feet
  • Mic: Support
  • Motor: Linear motor
  • Strap:
    Materials: Liquid silicone
    Width: 22mm
    Min. & Max. Wrist Dimensions: 145mm-210mm
    Buckle: Classic pin buckle

Display

  • Material: AMOLED
  • Size: 1.5"
  • Resolution: 480*480
  • PPI: 322
  • Touchscreen: Gorilla Glass

Battery

  • Battery Capacity: 700 mAh (rated value)
  • Charging Method: Magnetic charging base
  • Theoretical Charging Duration: Approx. 3 hours
  • Battery Usage:
    Typical Usage Scenario Battery Life: Up to 27 days
    Battery Saver Mode Battery Life: Up to 40 days
    Clock Mode Battery Life: Up to 81 days
    Heavy Usage Scenario Battery Life: Up to 13 days
    Accuracy GPS Mode: Up to 42 hours
    Power Saving GPS Mode: Up to 72 hours
    GPS Max Battery Life: Up to 180 Hours
    Low Temperature Mode (GPS on):Up to 28 hours
    Low Temperature Mode (GPS off):Up to 32 days

Sensors

  • Health:
    BioTracker™ PPG biometric sensor (supports blood-oxygen)
  • Movement:
    Acceleration sensor
    Gyroscope sensor
    Geomagnetic sensor
    Barometric altimeter
    Ambient light sensor
    Temperature sensor
  • Positioning:
    Dual-band & 6 satellite positioning systems
  • Connection:
    WiFi 2.4GHz, Bluetooth 5.2, BLE

Packing List, Supported Devices & Application

  • Packing List:
    Smartwatch (including standard strap)
    Magnetic charging base (no USB Type-C cable)
    Instruction manual
  • Supported Devices:
    Android 7.0 and above, iOS 14.0 and above
  • Application: Zepp App

Sports & Health Features

Sports Features

  • Sports Modes: 177
  • Smart Recognition of: 25 strength training movements, 8 sports movements¹⁹
  • Template Creation: Training templates (via the Zepp App), Interval training (via the watch)
  • Advanced Running Support: Track Run mode, Smart trajectory correction, Virtual pacer
  • Connection to Peripheral Workout Devices: Heart rate belt, Running power meter, Cycling power meter, Cycling speedometer, Cycling cadence meter
  • Sports Coach: Zepp Coach™ 
  • Workout Status: PeakBeats™ 
  • Sync to 3rd Party Fitness Apps²⁰: Strava, adidas Running, komoot, Relive, Google Fit, Apple Healt
  • Sports Convenience: Live broadcast of sports data²¹, Live broadcast of turn directions, Sports data stays on-screen, Conditional pause


Health Features

  • 24H Monitoring: Heart rate, Blood-oxygen saturation, Stress level
  • Manual Measurement: Heart rate, Blood-oxygen saturation, Stress level, One-tap measurement
  • Sleep Quality Monitoring: Sleep stages (including REM), Daytime naps, Sleep breathing quality, Sleep score
  • Health Assessment System: PAI
  • Breathing Exercise: Support, Breath-holding training (downloadable from Zepp App), Breath-holding test (downloadable from Zepp App)
  • Health Reminders: Abnormally high & low heart rate, Low blood-oxygen, High stress level, Prompts to perform stress-reducing breathing exercise, Altitude prompts for blood-oxygen test²²

Outdoor Features

  • Positioning:
    Dual-Band: Support
    Single-Band: Support
    Satellite Positioning Systems: 6
  • GPS Modes:
    Automatic Mode: Support (intelligently switches GPS settings based on signal strength, to save power)
    Accuracy Mode: Support
    Automatic Mode: Support (intelligently switches GPS settings based on signal strength, to save power)
    Power Saving Mode: Support
    GPS Long Battery Life Mode: Support (only supported by Hiking & Climbing sports modes)
    GPS Max Battery Life⁵: Support (only supported by Hiking & Climbing sports modes)
  • Navigation & Maps:
    Offline Maps: Support
    Turn-by-Turn Directions: Support
    Route Import: Support
    Real-time Navigation: Support
    Real-time Movement Tracking: Support
    Save Location Point: Support
    Direct Return Navigation: Support
    Route Deviation Reminders: Support
  • Outdoor & Environment Tools:
    Altitude Assistant: Support
    Ultra-low Temperature Mode: Support (after enabling via watch settings)
    Night Display: Support
    GPS Calibration: Support
    Compass: Support
  • Information & Early Warning Alerts:
    Sunrise & Sunset: Support
    Moon Phase: Support
    Tide Display: Support
    Storm Warning Alerts: Support
    High Altitude Blood-Oxygen Reminders: Support

Lifestyle Features

  • AI Assitant:
    Zepp Flow™ : Support (select countries and regions)
  • Convenience:
    Membership Cards²³: Support
    Shortcut Cards: Support
    OTA Update via Wi-Fi: Support
    Events Reminder: Support
    To Do List: Support
  • Smartphone Assistance:
    Bluetooth Phone Music Control: Support
    Bluetooth Phone Camera Control (iOS only): Support
    Phone Call Notifications: Support
    SMS Notifications: Support
    App Notifications: Support
    Call Quick Reply(Android only): Support
    Find My Phone: Support
  • Timing:
    Alarm Clock: Support
    World Clock: Support
    Stopwatch: Support
    Pomodoro Timer: Support
  • Daily Life:
    Weather: Support
    Thermometer: Support
    Sedentary Reminders: Support
    Screen Lock & Password: Support
    Do Not Disturb: Support
    Voice Memo: Support
    Morning Updates²⁴: Support
    Music Storage²⁵: Support

170+ Sports Modes

  • Running & walking:
    Outdoor running, Treadmill, Walking, Trail running, Indoor walking, Race walking, Track run, Ultramarathon
  • Cycling:
    Outdoor cycling, Indoor cycling, Mountain biking, BMX, E-Bike, E-MTB, Gravel cycling, Bicycle commuting, Bicycle touring, Road cycling, Cyclocross
  • Swimming:
    Pool swimming, Open water swimming, Fin swimming, Artistic swimming
  • Outdoor workouts:
    Climbing, Hiking, Orienteering, Rock climbing, Fishing, Hunting, Skateboarding, Roller skating, Parkour, ATV, Offroad motorcycle
  • Indoor workouts:
    Hyrox Race, Elliptical, Rowing machine, Stair-climbing machine, Stair stepper, Spinning, Indoor fitness, Mixed aerobics, Cross-training, Aerobics, Group calisthenics, Body combat, Strength training, Step training, Core training, Flexibility training, Free training, HIIT, Yoga, Pilates, Gymnastics, Horizontal bar, Parallel bars, Battling ropes, Stretching, Bouldering, Indoor rock climbing
  • Dance:
    Square dance, Ballroom dance, Belly dance, Ballet, Street dance, Zumba, Latin dance, Jazz dance, Hip-hop dance, Pole dance, Breaking, Folk dance, Dance, Modern dance, Disco, Tap dance
  • Combat sports:
    Boxing, Wrestling, Martial arts, Tai Chi, Muay Thai, Judo, Taekwondo, Karate, Kickboxing, Fencing, Jiu-Jitsu, Kendo
  • Ball workouts:
    Soccer, Beach soccer, Basketball, Volleyball, Beach volleyball, Baseball, Softball, Rugby, Hockey, Table tennis, Badminton, Tennis, Squash, Gateball, Cricket, Handball, Bowling, Polo, Racquetball, Billiards, Sepak takraw, Dodgeball, Water polo, Ice hockey, Shuttlecock, Indoor soccer, Footbag, Bocce ball, Pelota, Floorball, Golf swing, Pickleball, Padel
  • Water workouts:
    Outdoor boating, Sailing, Kayak, Rowing, Dragon boat, Paddleboarding, Indoor surfing, Tubing, Water skiing, Snorkeling, Kitesurfing, Surfing, Wakesurfing
  • Diving workouts:
    Outdoor freediving, Indoor freediving, Spearfishing
  • Winter workouts:
    Skiing, Snowboarding, Downhill skiing, Cross-country skiing, Ski orienteering, Biathlon, Outdoor skating, Indoor skating, Curling, Bobsleigh and tobogganing, Sledding, Snowmobile, Snowshoeing
  • Extreme workouts:
    Skydiving, Paragliding, Wingsuit flying
  • Leisure workouts:
    Hula hooping, Frisbee, Darts, Kite flying, Tug-of-war, Jianzi kicking, Esports, Air walker, Swing, Shuffleboard, Foosball, Motion sensing game
  • Board & card games:
    Chess, Checkers, Go, Bridge, Board game
  • Others:
    Jumping rope, Archery, Equestrianism, Driving, Stair climbing, Triathlon, Multisport

Notes

1. The relevant data on this topic comes from the following report: H202406062670-01EN. Prolonged exposure is not recommended as it may damage the watch and its components.

2. 2,000nit brightness is not supported by the Low Temperature mode or if battery life is below 30%. Depending on your environment, the watch can reach up to 2,000nit brightness after automatic brightness has been enabled in the watch settings.

3. The low temperature mode is turned off by default and needs to be enabled in the watch settings. After being enabled, whenever the temperature of the watch surface is lower than -10°C, the watch automatically enters low temperature mode, and only limited functions can be engaged at this time. Due to the physical characteristics of lithium batteries, the endurance of watches in low temperature environments will be affected to a certain extent. The battery life while in ultra-low temperature environments may vary according to the settings, operation conditions and other factors, so the actual result may differ from the laboratory data. Ultra-low temperature operation with GPS on (-10℃ to -30℃): Wear the watch all day with low temperature mode and GPS enabled; raise wrist to see watch time 100 times; 150 pushed messages a day; bright screen operation for 5 minutes per day.Ultra-low temperature operation with GPS off (-10℃ to -30℃): Wear the watch all day with low temperature mode enabled and GPS disabled; raise wrist to see watch time 100 times; 150 pushed messages a day; bright screen operation for 5 minutes per day.

4. According to the ISO 22810:2010 standard, the Amazfit T-Rex 3 achieves a rating of 10 ATM, for a water-resistance of up to 100 meters, and is therefore suitable for splashes, snow, showering, swimming, and some high-speed water sports. It has passed third-party testing conducted by SGS, and the report number is SHES240601308971. Remove the watch when taking a hot shower or trip to the sauna, since too much steam can affect the seal and make it less water-resistant in future. Do not wear the watch with a leather or metal strap when swimming - when preparing to swim, change to a fluoroelastomer strap or other suitable type. For more information, please visit the support page at: support.amazfit.com

5. The battery life may vary according to the settings, operation conditions and other factors. So the actual result may differ from the laboratory data.

Typical usage scenario: Heart rate monitoring is often on and measures at 5-minute intervals, sleep monitoring enabled; static watch face selected; default screen brightness; 150 pushed messages a day; receive 3 call notifications per day; raise wrist to see watch time 100 times per day; bright screen operations for 5 minutes per day.

Battery Saver Mode: Limited functions are available; health monitoring functions such as heart rate, blood-oxygen and stress monitoring are turned off, and only basic sleep monitoring is enabled; Bluetooth connection is limited to BLE, raising the wrist to light up the screen is turned off, and GPS is turned off.

Clock Mode: All-day heart rate monitoring, Bluetooth connection to your phone, and other functions are turned off; only step count and basic sleep information are recorded.

Heavy usage scenario: Heart rate monitoring is always on and measures at 1-minute intervals, sleep monitoring and supplementary sleep monitoring are enabled with 8 hours of sleep breathing quality monitoring, stress monitoring enabled; animated watch face selected; 60 minutes of music playback per week; 150 pushed messages a day lighting up the screen display; receive 3 call notifications per day; raise wrist to see watch time 100 times per day; bright screen operations for 15 minutes per day; GPS running for 120 minutes per week.

Accurate GPS Mode: Turn on heart rate monitoring and GPS movement (dual-frequency, all satellites).

Power Saving GPS Mode: Turn on heart rate monitoring and GPS exercise (single frequency, GPS low power consumption).

GPS Battery Life Mode: This mode only works within Hiking and Climbing sports modes.

GPS Max Battery Life: GPS battery life mode must be enabled within the Hiking or Climbing workout mode. To achieve GPS max battery life, only the GPS trajectory is recorded, and you must manually turn off factors such as heart rate monitoring, Bluetooth connection, and the display's "Wake On Wrist Raise" setting.

6. Indoor positioning services are not supported. Positioning speed and accuracy may be affected by the surrounding environment. The number of satellites connected to simultaneously, and specific satellite connections, may depend on your location.

7. The Amazfit T-Rex 3 can be used as a map browsing tool to import OSM map files. The downloaded offline map must match your real location to be displayed, and a route file must be imported for navigation – it's not possible to choose a point on the offline map for navigation. The shown straight line back to the start of a journey may not be a practical route to follow due to environmental factors; this is only intended to help you keep track of your position in relation to the start point of the journey. Navigation functions are compatible with these 18 sports modes: Outdoor running, Walking, Outdoor cycling, Climbing, Hiking, Cross-country skiing, Mountain biking, BMX, Outdoor boating, Bobsleigh and tobogganing, Sledding, Ski orienteering, Biathlon, Race walking, Snowshoeing, Trail running, Orienteering, Open water swimming.

8. Live broadcast of turn-by-turn directions via Bluetooth headphones supports English and Chinese broadcasts; this must be enabled in the watch setting.

9. Suitability for, and resistance to, diving is according to EN13319:2000 (report number: SZES240700476701), ISO 6425:2018 (report number: SUER240600061171), and GB/T 18828-2022 (report number: QS2407001) standards.

10. Real-time performance scores and VO₂ Max are only supported within Outdoor Running, Trail Running, and Track Run modes.

11. Training templates and interval training templates are compatible with: Strength training, Outdoor running, Treadmill, Outdoor cycling, Indoor cycling, Rope skipping, Rowing machine, Indoor fitness, Core training, and Stair climbing.

12. Smart recognition of strength training exercises can only be engaged within the Strength Training sports mode. 25 exercises are able to be recognized at time of product release, including: Bodyweight squats, Bodyweight straight arm front squats, Barbell squats, Tricep pushdowns, Bent over rows, Barbell bench press, Sit-up holds, Knee-touch sit-ups, Dumbbell flys, Burpees, Burpee jumps, Overhead tricep extensions, Lying tricep extensions, Lateral raises, Jumping jacks, Lat pulldowns, Deadlift, Push-up, Shoulder press, Pull up, Bicep curls, Seated cable rows, Dumbbell drag curls, Straight-arm pulldowns, Russian twists. If an exercise is not auto-recognized by watch, the Zepp App can provide a list of muscle groups or exercise names to choose from.

13. Zepp Flow™ currently supports these languages: English, French, German, Italian, Spanish, Japanese, Korean, Portuguese.

14. WhatsApp speech-to-text replies, and receiving of picture messages from instant messaging platforms, require connection to an Android phone with Android 7 or above.

15. Sleep monitoring can record night sleep and naps that last more than 20 minutes. Sleep Breathing Quality tracking needs to be enabled in the Zepp App or in the settings of the watch's Sleep feature.

16. This product and the Zepp App are not medical devices and cannot be used for medical purposes, or as basis for diagnosis of any medical condition. Detection results are provided for reference only. Please consult professional medical institutions if you feel unwell. 24-hour monitoring of heart rate and blood-oxygen saturation (SpO₂) need to be enabled in the Zepp App. For heart rate monitoring, the user must enable Auto Heart Rate Monitor in the Zepp App, and the minimum value can be set to 1 minute. Abnormal heart rate alerts and the preset value need to be set in the Zepp App. To measure blood-oxygen saturation (SpO₂), please wear the watch tightly at one finger-width from the wrist, and keep your arm still for best results. SpO₂alerts are sent if the detected rate is too low compared to the preset value, which needs to be set in the Zepp App, at a minimum of 80%. Movement, and environmental and physical characteristics can affect speed and accuracy of monitoring and measurement. The 24-hour stress level monitoring needs to be enabled on the watch or in the Zepp App. Alerts for high stress levels are based on the preset value, and prompts for the breathing exercise need to be enabled on the watch. Smart health alerts need to be enabled in the watch settings or Zepp App. To process the one-tap measurement and other manual metric measurements, please wear the watch tightly at one finger-width from the wrist, and keep your arm still for best results. Movement, and environmental and physical characteristics can affect speed and accuracy of monitoring and measurement.

17. Connection to peripheral Bluetooth devices only supports devices with BLE connection.

18. The material used for the packaging box is 100% environmentally friendly, with naturally degradable materials including mineral-free inks and anodized aluminum used in the bronzing process, as well as naturally degradable packaging materials for the plastic.

19. Corresponding sports modes include: Outdoor Running, Treadmill, Walking, Indoor Walking, Outdoor Cycling, Pool Swimming, Rowing Machine, Elliptical. The accuracy and sensitivity of the workout recognition feature varies from person to person, and are related to the posture and proficiency of the user during their workout. Short workout duration or frequent changes in posture may not trigger the automatic recognition feature. When you are driving a car or taking a bus, or taking part in other such activities, accidental recognition may be triggered if these activities are particularly similar to the selected workout mode. When you are conducting outdoor activities, if the GPS signal is poor or the AGPS data information has not been synchronized with the mobile phone for an extended period, these outdoor activities may be assessed as indoor activities.

20. Strava, Relive, and adidas Running availability may vary depending on your country or region. Apple Health is only available on iOS devices, and Google Fit is only available on Android devices.

21. Live Sports Data Broadcast supports English and Chinese voice broadcasts.

22. When you reach 3,000+ meters, the watch will prompt you to take the blood-oxygen saturation test when you ascend over 400 meters within 24 hours; when you reach 4,000+ meters, it will prompt you to take the test when you ascend over 400 meters within 6 hours.

23. Due to the device's storage limit, only a maximum of 20 membership cards can be added to the same account. Supported codes include Code 128, Code 39, UPC A, EAN 13, and EAN 8 and QR codes.

24. Morning updates need to be set in the Zepp App or in the watch settings, and the currently supported content is: weather, battery, sleep, schedule, PAI, yesterday's activity.

25. The maximum storage space for maps, music, mini programs, exercise records, and watch faces is 26GB (due to the system space occupied, the actual space used by the user may be less than 26GB). The watch has no built-in speaker, so connect the watch to Bluetooth headphones to listen to music; only MP3 music files are supported required.

Statements

 

The product images and screen content shown above are for reference purpose only. The actual product (including but not limited to its appearance, color and size) and screen display content (including but not limited to the background, UI and graphics) may differ slightly.

The data that is provided on this page without a specified source is taken from internal laboratories or supplier data, and has been obtained under a specific test environment. The product's actual performance may differ slightly due to product individual differences, software versions, usage conditions and environmental factors.

To provide product information, specifications and characteristics as accurately as possible, our company may adjust and revise the text descriptions, images and other content in the above pages at any time. Due to real-time changes in product batches and production-supply factors, we may modify the above information as required without providing a special notice.

The radio waves generated by the equipment may affect the normal operation of implanted medical equipment or personal medical equipment, such as pacemakers and hearing aids. If you use these devices, please consult their manufacturers for restrictions on using this device.

The product should not be worn in environments with strong magnetic fields such as MRI machines or medical imaging machines, as they may cause damage to the watch.

We promise all Garmin, Amazfit, Coros, Huawei and Black Shark smartwatches are sold at standard price set by the brand. Any discount voucher cannot be used on all smartwatches, the brand restricts all dealers & retailers to sell all smartwatches at the same price.

We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitor’s website
  • The competitor must be an online store, they may not have a retail location
  • The website cannot be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the brand
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

All of our watches are from official brands' distributor in Malaysia. They provide local warranty for all your watches. Here are the overview of warranties given to each brand's products.

Brand Local Warranty (Malaysia) Extended Warranty
Casio (G-Shock, Baby-G, Edifice, Sheen, Pro Trek, Casio General) 1 Year 6 Months
Citizen Eco-Drive/Automatic 3 Years -
Citizen Quartz/Special Offer Models 1 Year -
Fossil 2 Years -
Q&Q 1 Year 6 Months
Seiko 3 Years -
Alba 1 Year
Garmin 2 Years  -
Coros 2 Years 
Amazfit 1 Year -
Huawei 1 Year
Black Shark 1 Year
All Brands 1 Year International warranty -

 

To get the extra half year warranty of Casio watches, you can scan the QR code on your Marco warranty card or go to this website below after you have received your watch. 

https://ewarranty-c.marco-groups.com/

3 steps to register Casio watch warranty Malaysia:

  1. Register a Marco M club account
  2. Click 'Watch Warranty' and fill in all warranty card information
  3. Upload your receipt

 

To get the extra half year warranty of Q&Q watches, you need to scan the QR code on your warranty card or go to this website below after you have received your watch. After you fill in the Google Form, you will get FREE extra half year warranty.

https://docs.google.com/forms/d/e/1FAIpQLSdwAV09iFrPfv3MW9xVs3L3yM4mJZTPmIxW6hJpJxeyiegb-w/viewform   

For Garmin, Amazfit, Coros, Black Shark and Huawei smartwatches, they don't have any warranty card. They use e-warranty, which follows the serial number of the model. So, if you need to claim warranty, just bring your receipt and the watch, then you will be able to claim the warranty.

If your watch has any damages/problem within the warranty period. you can claim the product warranty by going to anyone of these brands' authorised service center in Malaysia. Just google it and you will find the nearest service center to your house.

*The warranty is just for internal of watches, ex. movement and operating system. It doesn't include the external of watches, ex. glass cracked, watch band broken. 

Shipping Fee: 

We offer FREE shipping to the whole Malaysia. No matter how much or how little you buy, we will ship to your place without any charge!

For international shipping, we ship with DHL Express, with full insurance cover. If the parcel is missing in the journey, you will get back your money. It will be more expensive than local delivery.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

Courier companies we use - DHL/Pos Laju/ Line Clear

If your order is in stock and we process the charges to your credit card, we will ship it within 3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at order@watchempires.com

Normally, the watch will take 1-5 working days (West Malaysia), 3-10 working days (East Malaysia), 5-20 working days (International) to ship to your place. Please note that sometimes due to the high volume of parcels, the courier company may take longer time than usual to ship the parcel.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to return@watchempires.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a RM20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

We offer full refund or return within 14 days of ordering. You can contact us and ask for a refund/return. We will proceed refund and RM20 surcharge will be charged. 

To make a return/refund request:

Step 1: Email/ WhatsApp Us

Email your details to return@watchempires.com or WhatsApp 01154193813 as below:

Full Name:
Email Address:
Contact Number:
Order ID:
Product Model:
Quantity:
Reason of Return:
Request to: Exchange / Refund

You need to attach some supporting documents in the email, which are:

  1. A copy of order notification, invoice or receipt from Watch Empires
  2. Pictures of the defective, damaged or wrong product(s)

We will respond within 1 working day if not sooner. 

Step 2: Return the product

After you get the return approval email from us, we will contact you to make arrangement for the return parcel.

You are responsible to take care of the product(s) to ensure all packaging are intact as per original packing. You may consider to add additional wrapping material to avoid damages during the return shipping to us.

If product(s) we receive not in its original condition or were damaged during shipping(where beyond our control, not due to our logistic partner or our fault or negligence), you may be charged for the repair of the product(s) and we reserve the right to deduct the cost from your refund.

Under circumstances where we agree that the buyer to arrange the return shipping, the return product must reach us within 14 working days from the date of approval (or a date agreed by both parties).

Step 3: Get the refund/exchange

Refund/exchange will only be processed after the inspection on the return product(s) if they are in good condition as per original packing when delivered to you.

We will notify you via email / Whatsapp / phone call on the status of your request.

Exchanging new product(s): You will be offered a new product replacement to the original purchase item, subject to stock availability. The replacement product(s) will be delivered within 7 to 14 working days from the date of receiving parcel to the address as indicated in the original order.

Getting your refund: Refund will be made directly to the original mode of payment used (credit/debit card, online bank transfer or e-wallet) within 14 working days from the day we notify you on the refund status.

If you process your payment through instalment platform, Atome, Shopback, MyIOU, Grab or Pace, the instalment in next 2 months will be cancelled and your first payment will be refunded back to your card.

Payment & Security

PayPal

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Customer Reviews

Based on 3 reviews
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(3)
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S
Sahar
T-Rex 3

Smart watch yg sy cari, produk yg berkualiti dan banyak fungsi.. Sy suka T-Rex 3

A
Amir Johari Daud
Amazfit T-Rex 3…the best smartwatch

Received a day after I ordered….good customer service….good packaging! 👍👍👍👍👍

K
K.M.N.
Best smart watch so far

Styling 5star
Toughness 5star
Function superb n steady
Like it love it...

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